Customer Retention Tool

for increased conversions

See what features users aren’t engaging with, address issues, and mediate churn.

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Customer Retention Tool

Customer retention tool that monitors activity and reduces churn

With Usertracker, see what’s driving users to retain and how you can increase retention so you can boost your revenue.

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customer retargeting

Customer Retargeting

See what users haven’t recently engaged with your product and what features they interacted with last. Send relevant, educational emails around those features to help win them back before they churn.

identify user flow

Identify User Flow

Use activities to see your user journey throughout your product. Find out what products they frequent, and the ones they don’t. Then identify trends and patterns among similar customers so you can get the right message to the right customers at the right time.

automated engagement

Automated Engagement

Usertracker lets your customer support teams perform timely interacting with your users. Assign tasks to your reps so they can reach out to users, find out what they’re having issues with, and help use your product successfully.

pinpoint popular features

Pinpoint Popular Features

Pinpoint what features drive customer retention. With our dashboard, view your top five features, then use our reports to see what attributes are really why users keep coming back.

What is Customer Retention Tool?

Customer retention feature is a marketing strategy, which involves a company offering incentives to customers in order to encourage them to return and spend more. A customer retention tool is a type of software that helps businesses boost their customer lifetime value. A customer retention tool focuses on increasing the customer lifetime value by increasing the frequency of purchases, lowering the cost per purchase and improving the conversion rate. Learn more about Customer Retention

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Explore More Features

Here are the additional features to look at

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What our customers say

I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!

I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.

500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.

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